{"id":59309,"date":"2024-01-12T09:39:04","date_gmt":"2024-01-12T08:39:04","guid":{"rendered":"https:\/\/www.pingusenglish.it\/blog\/?p=59309"},"modified":"2025-06-20T11:46:15","modified_gmt":"2025-06-20T09:46:15","slug":"customer-satisfaction-survey","status":"publish","type":"post","link":"https:\/\/www.pingusenglish.it\/blog\/2024\/customer-satisfaction-survey\/","title":{"rendered":"Pingu\u2019s English Italy <span>Customer Satisfaction Survey<\/span> 2023"},"content":{"rendered":"<p>La filosofia di Pingu\u2019s English rimane invariata negli anni: i voti non contano perch\u00e9 crediamo che sia invece importante trasmettere la voglia di imparare, con i propri tempi e modi e soprattutto divertendosi!<br \/>\n\u00c8 grazie a questo approccio che Pingu\u2019s English con le sue <strong>50 scuole di inglese in Italia<\/strong>\u00a0accoglie ogni anno pi\u00f9 di 7000\u00a0<strong>bambini da 6 mesi a 12 anni<\/strong> <strong>offrendo un\u2019esperienza di apprendimento gratificante e su misura rispetto alle fasi di sviluppo<\/strong> dei nostri studenti.<\/p>\n<p>Ancora una volta per\u00f2 sono state le scuole Pingu\u2019s English a farsi dare i voti dai propri clienti!<br \/>\nAl termine dello scorso anno scolastico le nostre famiglie sono state invitate infatti a partecipare alla <strong>Pingu\u2019s English Italy Customer Satisfaction Survey<\/strong>, una breve indagine volta a verificare il livello di gradimento del servizio erogato all\u2019interno delle nostre scuole.<br \/>\nA tutti i genitori va ancora una volta il nostro sincero ringraziamento, sia per aver deciso di affidarci una parte cos\u00ec importante del futuro dei loro figli, sia per stimolarci con elogi, suggerimenti e critiche giorno dopo giorno.<\/p>\n<p style=\"margin: 30px auto 30px auto\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-59316\" src=\"https:\/\/www.pingusenglish.it\/blog\/wp-content\/uploads\/2024\/01\/1-300x251.png\" alt=\"Pingu\u2019s English Italy Customer Satisfaction Survey 2023\" width=\"500\" height=\"419\" \/><\/p>\n<p>L\u2019indagine rivela innanzitutto come la fidelizzazione ed <strong>i costanti rinnovi dei corsi abbiano alzato la percentuale dell\u2019et\u00e0 di frequenza dei bambini<\/strong> al 51,4% nella fascia d\u2019et\u00e0 della Scuola Primaria.<br \/>\nCome evidenziato dalla grafica, i centri Pingu\u2019s English sono frequentati poi per un 5,9% da Little Learners, da un 30% da bambini della fascia della Scuola dell\u2019Infanzia e da un rimanente 12.8% che va alla Scuola Secondaria di primo grado.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-59315\" src=\"https:\/\/www.pingusenglish.it\/blog\/wp-content\/uploads\/2024\/01\/Grafico-survey-940-x-588-px-e1705163388790-300x120.png\" alt=\"Pingu\u2019s English Italy Customer Satisfaction Survey 2023\" width=\"500\" height=\"201\" srcset=\"https:\/\/www.pingusenglish.it\/blog\/wp-content\/uploads\/2024\/01\/Grafico-survey-940-x-588-px-e1705163388790-300x120.png 300w, https:\/\/www.pingusenglish.it\/blog\/wp-content\/uploads\/2024\/01\/Grafico-survey-940-x-588-px-e1705163388790-768x308.png 768w, https:\/\/www.pingusenglish.it\/blog\/wp-content\/uploads\/2024\/01\/Grafico-survey-940-x-588-px-e1705163388790-585x235.png 585w, https:\/\/www.pingusenglish.it\/blog\/wp-content\/uploads\/2024\/01\/Grafico-survey-940-x-588-px-e1705163388790.png 900w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>Il 92% delle nostre famiglie si ritiene soddisfatta del programma proposto e dei materiali e il gradimento sale poi ad un 94% che volentieri consiglierebbe il percorso ad amici e parenti, arrivando ad un 96% delle famiglie che si ritiene pienamente soddisfatto sia dell\u2019accoglienza che del rapporto con lo staff e gli insegnanti delle nostre scuole, trovandole un luogo sicuro ed accogliente.<br \/>\nQuesto dato, cresciuto rispetto al precedente Survey, ci parla del <strong>buon lavoro svolto ogni giorno dai nostri insegnanti<\/strong> (150 ca.), <strong>dai nostri supervisor<\/strong> (27) <strong>e da tutto lo staff<\/strong> delle scuole Pingu\u2019s English in Italia.<\/p>\n<p><strong><a href=\"https:\/\/www.pingusenglish.it\/corsi-di-inglese-per-bambini\/lezione-di-prova-gratuita.html\" rel=\"noopener\" target=\"_blank\">Non esitare a contattare la scuola Pingu\u2019s English pi\u00f9 vicina a te<\/a><\/strong> per conoscere i nostri percorsi e le novit\u00e0 relative al 2024!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La filosofia di Pingu\u2019s English rimane invariata negli anni: i voti non contano perch\u00e9 crediamo che sia invece importante trasmettere la voglia di imparare, con i propri tempi e modi e soprattutto divertendosi! \u00c8 grazie a questo approccio che Pingu\u2019s English con le sue 50&#8230;<\/p>\n","protected":false},"author":1,"featured_media":59330,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[101,60],"tags":[],"class_list":["post-59309","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centri-locali","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pingu\u2019s English Italy Customer Satisfaction Survey<\/title>\n<meta name=\"description\" content=\"La filosofia di Pingu\u2019s English rimane invariata negli anni: crediamo che sia importante trasmettere la voglia di imparare divertendosi.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pingusenglish.it\/blog\/2024\/customer-satisfaction-survey\/\" \/>\n<meta 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